FAQ & Help

Registration

How do I register for an event?

Open any event page, choose your category, and complete the short registration form. You'll create a free NAVI account if you don't have one yet.

Can I get a refund?

No, But the Slot is Transferrable

Race Day

What should I bring?

Bring a valid ID, your registration confirmation, any mandatory gear listed on your event page, and hydration. Some categories require a medical certificate.

Account

How do I update my profile?

Go to Profile Settings from the account menu. Keeping your emergency contact and t-shirt size up to date makes registration faster.

Still need help? Visit our Contact Us page.